The most important thing to note prior to using your new product is that under NO circumstance are we able to accept a return of a used product. Given the nature of the products we sell, it could quite possibly be prohibited under federal law to do so. If you have used your product, please understand that there are NO exceptions to this policy.
That said, in every other circumstance we are quite flexible in regards to returns, refunds, and exchanges.
If you'd like to request a refund, return, or exchange, please contact Next Bardo via email at: firstname.lastname@example.org within 7 days of the delivery of your package. Please provide the following information with your emailed request:
-First and last name
-Reason for your request
If the item is damaged or defective please include a detailed description of the damage and if applicable, a clear picture of the damage described.
Once your request is received you will be contacted (usually within one business day) by a representative with instructions on how to proceed.
If you have any concerns or require a more detailed explanation, please CLICK HERE to read our complete return, exchange, and refund policy.