Faqs/Help

How to order:

  • ONLINE: The easiest and fastest way to order. Simply use our secure online ordering system, completely fill out the order form, and prepare to enjoy your new  products.
  • TELEPHONE: Just dial 1-800-453-5790 to reach a live person.  There is a representative available Monday through Friday between 8:30am and 6:30pm PST. At other times you may leave a name, number and a time to reach you, and a representative will return your call.
  • We do not accept orders sent via email or snail mail. You must either call or complete your order on our website.

Order Processing/Shipping:

All Orders will show on your bank statement as "nicewholesalepdx"

  • Orders over $150.00 require a signature upon delivery.
  • Orders are generally processed within 1-2 business days. You will generally receive your order within 5-7 business days.
  • All orders ship via USPS (First Class Mail) or USPS (Priority) unless otherwise noted. Orders over $20.00 ship free via First Class Mail. Orders over $50.00 ship free via Priority Mail.
  • Every order we ship is insured for its proper value and assigned a USPS tracking number which you will receive via a confirmation email when your order ships.             

International Orders

  • Orders over $150.00 require a signature upon delivery
  • We presently ship to Canada, United Kingdom, Japan and Australia.
  • Orders are generally processed within 1-2 business days.
  • All orders ship via USPS. We offer both First Class (no tracking number is provided) and Priority Shipping. . First Class Mail can take as long as 2-3 weeks to arrive. Priority Mail is estimated at 6-10 business days. These are estimations. We cannot control how long it will take your package to clear customs.
  • The customer is responsible for knowing their country's laws in regards to the items they order. Next Bardo will not be held responsible for items held by customs enforcement.
  • Customer is responsible for all duties and taxes charged in relation to their order with Next Bardo. 

    Payment:

    • IN AN EFFORT TO PREVENT FRAUD AND SALES TO MINORS WE REQUIRE ALL CREDIT CARD INFORMATION MATCH THE BILLING INFORMATION PROVIDED AT THE TIME OF YOUR ORDER. THIS INCLUDES: NAME, FULL ADDRESS AND SECURITY CODE. IF THIS INFO DOES NOT MATCH, YOUR ORDER WILL BE REJECTED AND/OR CANCELLED.
    • We accept Visa, MasterCard, American Express and Discover (including Debit cards w/MasterCard or Visa logo).
    • We DO NOT accept payments made by check or money order.

    Returns:

    • Next Bardo believes in prompt and courteous customer service. In the event that an order has a manufacturers defect please report the damage within 72 hours of the receipt of the merchandise. Simply contact us and one of our representatives will provide instructions and handle the claim. If the claim is not reported within 72 hours of the receipt of the merchandise we will not be able to honor your claim.
    • Once a product has been used Next Bardo cannot replace or exchange merchandise. Please inspect your complete order before using any items.
    •  Next Bardo will honor any lost or never received order with proper documentation of non delivery and confirmed receipt of sale. This is covered by insurance that is placed on every order. If you have any concerns, comments, or questions about the Next Bardo return policy or wish to initiate a return, please contact us by phone at 1-800-453-5790 or email us at nextbardo.cs@gmail.com

    Disclaimer:

    • EVERY ORDER PLACED ON NEXTBARDO.COM IS SCRUTINIZED USING PUBLICLY AVAILABLE INFORMATION. THIS IS DONE TO HELP VERIFY CUSTOMERS AGE. IF WE CANNOT VERIFY TO OUR SATISFACTION THAT A CUSTOMER IS OF LEGAL AGE TO PURCHASE SMOKING ACCESSORIES, WE WILL REQUIRE FURTHER VERIFICATION. THIS MAY INCLUDE "AGE RESTRICTED/SIGNATURE REQUIRED SHIPPING". SHOULD WE FEEL WE NEED FURTHER INFO YOU WILL BE CONTACTED. IF WE ARE UNABLE TO CONTACT YOU, YOUR ORDER WILL BE CANCELLED.
    • All smoking accessories sold by Next Bardo are intended for legal tobacco use by adults (18 years or older) only. Any other use of such products, by minors or for use with controlled substances is prohibited by and may constitute a violation of International, Federal, State, and/or Local laws.
    • By entering the site, you: (1) verify you are at least 18 years of age; (2) verify tobacco products, pipes, and smoking accessories are sold legally in your County/City/State/Country; (3) agree to use the products offered herein for legal and intended uses only; (4) verify you are not visiting with any malice towards Next Bardo; (5) by entering this site you are observing any and all local laws & (6) irrevocably waive any and all liability resulting from the purchase and/or use of such products. If you are under age 18 or do not agree, DO NOT USE OUR SERVICE.

    Copyright/Trademark Notice:

    • Copyright © 2014 Next Bardo. All rights reserved. The material on this site is protected under the copyright laws of the United States and is the property of Next Bardo. The material on this site may not be reproduced and may not be copied, republished, uploaded, posted, transmitted, distributed or otherwise used, except with the prior express written permission of Next Bardo.